HOW IT WORKS
From the photo you upload to the final frame we ship, every step is designed to feel clear, gentle, and personal. You will see a digital proof before production begins, and a finished photo before your keepsake leaves our studio.
FROM ORDER TO KEEPSAKE
The fuller version of the journey: choosing the meaning, reviewing the proof, approving the design, and receiving one final photo before shipping.
Start with the flower meaning that feels closest to your pet, then add the photo, name, dates, and card message for the frame.
Before handmade production begins, we send a digital layout so you can see the photo placement, wording, and overall arrangement.
If something does not feel quite right, you can ask for changes before the frame is made.
After your approval, we bring your memorial to life. We print your photo and card with care, hand-shape the symbolic flowers, and artfully assemble the complete tribute inside the display frame.
Before your order leaves our studio, we send a final courtesy photo of the completed frame so you know what is on its way.
PREVIEW BEFORE PRODUCTION
The proof is the safety net for a custom memorial piece. It gives you a clear look at the photo placement, name, dates, and card message before anything is assembled by hand.
You can ask for wording, crop, or layout adjustments so the tribute feels right before it becomes a finished piece.
After production, we send a final courtesy photo of the completed frame before it ships. This is separate from the proof stage.
TIMELINE & DETAILS
Every memorial frame is made by hand, so the proof and production timeline begins after we receive your photo and order details.
Sent within 2-4 business days after your order details and photo are received.
Usually 7-14 business days after proof approval. Handmade work begins only after you confirm the layout.
We currently ship within the United States. You will receive tracking once your frame is on the way.
QUESTIONS BEFORE YOU ORDER
Yes. You can request wording, crop, or layout adjustments before production begins.
No. Handmade production starts only after the digital proof is approved.
Yes. We send a final courtesy photo of the completed frame before it ships.
You can write your own message, or choose from suggested memorial quotes on the product page.
READY WHEN YOU ARE
You do not need perfect words before you begin. Choose the frame, upload the photo, and we will guide the layout through the proof process.
Customize Your Memorial Frame