HOW IT WORKS

A custom memorial frame, made with care from start to finish.

From the photo you upload to the final frame we ship, every step is designed to feel clear, gentle, and personal. You will see a digital proof before production begins, and a finished photo before your keepsake leaves our studio.

FROM ORDER TO KEEPSAKE

A clear process for something deeply personal.

The fuller version of the journey: choosing the meaning, reviewing the proof, approving the design, and receiving one final photo before shipping.

01

Choose the sentiment and upload photo.

Start with the flower meaning that feels closest to your pet, then add the photo, name, dates, and card message for the frame.

  • Choose the flower collection by meaning
  • Select the frame color
  • Upload your pet photo and memorial words
02

Receive your digital proof.

Before handmade production begins, we send a digital layout so you can see the photo placement, wording, and overall arrangement.

  • Proof sent within 2-4 business days
  • Review the crop, name, dates, and card message
  • No handmade work begins until you approve
03

Approve or request adjustments.

If something does not feel quite right, you can ask for changes before the frame is made.

  • Adjust wording
  • Refine photo crop or placement
  • Confirm the layout when it feels right
04

Your keepsake, thoughtfully assembled.

After your approval, we bring your memorial to life. We print your photo and card with care, hand-shape the symbolic flowers, and artfully assemble the complete tribute inside the display frame.

  • Photo and memorial card printed with care
  • Flowers shaped and arranged by hand
  • Production takes 7–14 business days after approval
05

The Final Promise.

Before your order leaves our studio, we send a final courtesy photo of the completed frame so you know what is on its way.

  • Finished photo before shipping
  • Careful packaging for transit
  • Ships within the United States

PREVIEW BEFORE PRODUCTION

You approve the design before we make it.

The proof is the safety net for a custom memorial piece. It gives you a clear look at the photo placement, name, dates, and card message before anything is assembled by hand.

You can ask for wording, crop, or layout adjustments so the tribute feels right before it becomes a finished piece.

The Final Promise

After production, we send a final courtesy photo of the completed frame before it ships. This is separate from the proof stage.

TIMELINE & DETAILS

A timeline made for custom work.

Every memorial frame is made by hand, so the proof and production timeline begins after we receive your photo and order details.

Digital proof

Sent within 2-4 business days after your order details and photo are received.

Production time

Usually 7-14 business days after proof approval. Handmade work begins only after you confirm the layout.

Shipping

We currently ship within the United States. You will receive tracking once your frame is on the way.

QUESTIONS BEFORE YOU ORDER

FAQ

Can I request changes to my proof?

Yes. You can request wording, crop, or layout adjustments before production begins.

Do you make the frame before I approve the proof?

No. Handmade production starts only after the digital proof is approved.

Will I see the finished frame before shipping?

Yes. We send a final courtesy photo of the completed frame before it ships.

What if I am not sure what to write?

You can write your own message, or choose from suggested memorial quotes on the product page.

READY WHEN YOU ARE

Start with the frame that feels right for their story.

You do not need perfect words before you begin. Choose the frame, upload the photo, and we will guide the layout through the proof process.

Customize Your Memorial Frame